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Njoroge  Precious

Njoroge Precious

Customer Service Representative

Customer Service / Support

Nairobi, Nairobi Area

Social


About Njoroge Precious :

I am a 30 year old lady with a degree in Public Relations and 5year experience in customer service. I am very good I interpersonal communication, able to handle situations calmly and also good at problem solving skills.

Experience

1. Customer Service Representative  M-kopa Solar. I have been there for 2 years
Assist customers with their inquiries on different products.
 2. Communications Manager Sanaa4Change
Managed financial statements in the group. Worked with them for 1 year 
Ensured flow of communication and correct information presented to people.
Managed the groups schedule.
3. Customer Service Jumia Warehouse
Contacted customers on delivery of their orders. Worked for Jumia for 5 years
Assisted potential customers in placing orders.

Education

2014- 2017; 
Bachelor’s Degree in Journalism and Media Studies, majoring in 
Public Relations at The University of Nairobi
2014. 
Diploma in Public Relations at Kenya Institute of Management (KIMS)
2013; 
International Computer Driving License (ICDL), at Institute of Applied 
Technology (IAT)

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