Natasha nelly Njeri

Confident, people-oriented professional with experience in hospitality, customer service, and public engagement. Skilled at handling diverse clients, multitasking in high-pressure environments, and maintaining professional grooming and calmness. Passionate about delivering excellent service and ready to grow.

Confident, people-oriented professional with hands-on experience in customer service, hospitality, and sales. Worked as a Customer Service Representative and Receptionist, managing client inquiries, calls, emails, and appointments with professionalism. Experienced as a Sales & Services Agent handling customer accounts and delivering solutions under pressure. Background in hospitality as a waitress and in managing a small family catering business, ensuring excellent service, efficiency, and customer satisfaction in fast-paced environments.

Kenya Certificate of Secondary Education (KCSE) holder with a B- grade from Muthurwa Secondary School. Equipped with a strong foundation in communication, customer interaction, and teamwork, supporting professional growth in customer-facing and service-oriented roles.