Naomi Moraa

I possess the following 

▪ Excellent mastery of both Windows Server family of Operating Systems Linux and MAC OSX server.
▪ Managing technical support operations and introducing new technologies to promote operational 
efficiency
▪ Knowledge in Web designing and system development
▪ Enhance team performance and maximize user satisfaction by strategically managing calls and 
implementing process improvement
▪ Hands on experience of Active Directory Services; DHCP; and DNS.
▪ Successful at training and mentoring employees to promote culture of collaboration and continuous 
improvement
▪ Talented leader offering top-notch abilities in program management, interpersonal communication an 
administrative oversight.

I possess the following 

▪ Excellent mastery of both Windows Server family of Operating Systems Linux and MAC OSX server.
▪ Managing technical support operations and introducing new technologies to promote operational 
efficiency
▪ Knowledge in Web designing and system development
▪ Enhance team performance and maximize user satisfaction by strategically managing calls and 
implementing process improvement
▪ Hands on experience of Active Directory Services; DHCP; and DNS.
▪ Successful at training and mentoring employees to promote culture of collaboration and continuous 
improvement
▪ Talented leader offering top-notch abilities in program management, interpersonal communication an 
administrative oversight.

I recently graduated from South Eastern Kenya University with bachelors degree in Information Technology.  I'm Cisco Ccna certified and Have skills in ITIL