Muya Getrude
Customer Service / Support
Services offered
Thankyou for giving me this opportunity to introduce myself..
My name is Getrude wangu muya.I am from a beautiful and culturally rich city of Nairobi.In terms of academic I have completed my Diploma in business management from the Nyeri Technical. I consider myself a very hardworking and self motivated person. I'm always eager to learn something new for self improvement. Another stronghold of mine is communication skills.
Short term goal is to get a job in a well reputable company where I can gain practical experience, contribute to the growth of the organisation, and continue learning.
Long-term goal is to achieve a respectable and responsible position in an organisation like yours,where I can make meaningful contributions, take on leadership roles, and grow both personally and professionally.
That's all about me, Thank you for your time and attention.
Experience
1
Healthcare customer support specialist with experience assisting patients, handling inquiries, and coordinating care services. Skilled in managing sensitive information, resolving concerns efficiently, and delivering compassionate, patient-focused support in fast-paced environments.
2-:
Dedicated healthcare customer support specialist experienced in helping patients navigate services, answering inquiries, and resolving issues with empathy and efficiency. Committed to clear communication, confidentiality, and delivering excellent patient experiences.
3-:
Results-driven healthcare customer support specialist with proven experience in patient communication, appointment coordination, and issue resolution. Known for professionalism, attention to detail, and providing responsive, compassionate support.
If you want, I can tailor it to your actual duties or workplace.
Education
Diploma in Customer Service with training in communication skills, client relationship management, problem-solving, and service excellence. Gained practical knowledge in handling customer inquiries, resolving complaints, maintaining professionalism, and delivering positive customer experiences across different service environments.
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