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Monica Ngugi

Monica Ngugi

Business Strategist, Team leader and Coach

Banking / Loans

Nairobi, Nairobi Area

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About Monica Ngugi:

A purposeful, result driven and inclusive leader with over 15 years’ experience in the financial sector spearheading in formulating and implementing business strategies. I am looking to gain knowledge and experience as I contribute to your organizations success through my exceptional business acumen, passion for exemplary customer experience and my relentless focus in delivering outstanding business outcomes.

Experience

Past 15 years I have worked for Standard Chartered Bank Kenya in the following various roles;

Head of Premium Banking Kenya-Aug 2019 - 1st July 2022

Branch Manager- United Nations Branch- Oct 2015 to Aug 2019

Digital Branch Manager- Dec 2011 to Aug 2014

Center Manager- Feb 2008 to Nov 2011

Customer Service Manager- Jan 2008-to Feb 2008

Teller- Jun 2007-to Jan 2008

Education

  • Bachelor of Commerce in Finance- Africa Nazarene University; 2004 to 2007. Specialized in Finance with a minor in Banking.

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