Mo Tibe
Sales
Services offered
To date,I've worked as a Customer relationship officer for the past 6 years.
I am an enthusiastic, self-motivated, reliable, responsible and hard working person.
I am a team worker and adaptable to all challenging situations.
I am able to work well both in team environment as well as using own initiative.
I am able to work well under pressure and adhere to strict deadlines.
Experience
1:Team coaching in sales capability.
2: Supervised sales staff of 24; Communicate job expectations and provide direction, support and motivation to team to meet sales targets and KPIs.
3: Analysing customer needs via carefully constructed self surveys in the field to develop data driven pitches, Increasing sales revenues and profit by 20% in 3 years.
4:Trained new employees in The company ways of selling comprising of pitch presentation and closing strategies when selling.New employees performance was notable higher than average.
5: Dealt with customer quarries; analysed precise ongoing market analysis and valuation of competitors, looking unique way to enhance sales.
6: Responsible for solving problems; Identifying and analyzing market trends; monitoring competitors activities and responding to customer needs.
7: Design and develop procedures to ensure sales team achieve organizational customer service expectations, resulting in increase of customer satisfaction by 5% annually.
Education
I do have Diploma in Business Management From Daima College
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