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Michelle Muriuki

Michelle Muriuki

CUSTOMER CARE MANAGER

Customer Service / Support

Nairobi, Nairobi Area

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About Michelle Muriuki:

Professionally trained pilot with experience spanning 10 years working in diverse areas in the hospitality and tourism industry as well as at a business and IT retail banking service company. Ensures high standard of customer satisfaction through vigilant situational awareness and promotes a supportive engaging work environment as a new employee preceptor, supervisor and customer care manager.

Experience

Establishing relationships with clients and vendors using building processes and
tools that are data-driven to input activity, schedule follow ups and build rapport.
 

Education

I am a professionally trained pilot with an experience spanning 10 years. I have acquired the knowledge by studying  and  working in diverse areas in relation with the hospitality and tourism industry.

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