About Michael Kiyaka:
I would like to work in a competitive, dynamic and result driven organization that allows me to utilize both my learnt and intrinsic skills.
Experience
Customer Service Representative with 9+ years of experience in telephone customer service, Call Center Sales representative, and customer support. Familiar with Hub, Intercom, Single View, Zendesk, and several other customer service software systems. Handled up to 130 calls daily with a retention rate of over 70%.
Education
2011 April-Sep 2013 : Kenya Institute Management (KIM)
(Diploma in Business Management)
2010 Dec-Feb 2011 : St. Ann’s Training College (KISII)
(ComputerPackages)
2007-2010 : St. Stephen’s High School
(Kenya certificate of Secondary Education)
2002-2006 : Magombo Primary School
(Kenya Certificate of Primary Education)
Professionals who compete with Michael
Professionals in the same Customer Service / Support sector as Michael Kiyaka
Professionals from different sectors near Ongata Rongai, Nairobi Area
Other users who are called Michael
Jobs near Ongata Rongai, Nairobi Area
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academic writers
3 months ago
Direct apply
A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be part ...
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Network administration
3 months ago
Direct apply
A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...
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cateress
3 weeks ago
Precious Blood Kagwe Girls Secondary School Nairobi, Kenya Full timeThe applicant should have the following qualifications: · a) Be a Kenyan citizen. · b) Must be a holder of a KCSE Certificate (Minimum D+) · c) Must possess the relevant Diploma or Certificate Training from a recognized institution. · d) Valid medical certificate from any governm ...