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Mercy Shiko

Mercy Shiko

Business/Performance Analyst| Insights Specialist

Telecommunications

Westlands, Nairobi Area

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About Mercy Shiko:

Results-oriented Business Analyst with 9 years experience in collecting, reviewing, Interpreting and analyzing information so as to identify actionable profit-based opportunities and clearly communicate end to end solutions through customer analysis and statistical information.

Experience

Beiersdorf East Africa Limited

Shopper & Customer Marketing Analyst - Providing insightful Sales & Marketing data needs – Compiling and analyzing sales and market data to communicate valuable feedback and actionable insights to guide in the various promotional and sales activities that will drive growth.

Telkom Kenya Limited

Revenue Planning and Performance Analyst - Providing accurate, timely and high-quality analytics of various products and services, to give a clear visibility of their performance allowing the overall company to make informed decisions and offer recommendations on business performance. Requires high use of Microsoft SQL and other relational database platforms such as Oracle, MySQL, Tableau, Business Objects (BO), Power BI and CVM.

Education

University of Nairobi - Master of Science in Finance and Investment - Current

Africa University - Bachelor of Science in Economics from 2007 to 2011

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