
Mercy Shiko
Telecommunications
About Mercy Shiko:
Results-oriented Business Analyst with 9 years experience in collecting, reviewing, Interpreting and analyzing information so as to identify actionable profit-based opportunities and clearly communicate end to end solutions through customer analysis and statistical information.
Experience
Beiersdorf East Africa Limited
Shopper & Customer Marketing Analyst - Providing insightful Sales & Marketing data needs – Compiling and analyzing sales and market data to communicate valuable feedback and actionable insights to guide in the various promotional and sales activities that will drive growth.
Telkom Kenya Limited
Revenue Planning and Performance Analyst - Providing accurate, timely and high-quality analytics of various products and services, to give a clear visibility of their performance allowing the overall company to make informed decisions and offer recommendations on business performance. Requires high use of Microsoft SQL and other relational database platforms such as Oracle, MySQL, Tableau, Business Objects (BO), Power BI and CVM.
Education
University of Nairobi - Master of Science in Finance and Investment - Current
Africa University - Bachelor of Science in Economics from 2007 to 2011
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