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Mercy Njoroge

Mercy Njoroge

Nairobi, Nairobi Area


About Mercy Njoroge:

An astute Bancassurance Relationship Officer with 6+ years of experience in bancassurance business development, risk management, insurance management, and supporting cross-functional teams to increase customer satisfaction and sales revenue. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence. A customer-centric professional with expertise in promoting and enhancing robust relations and maintaining active and positive relationships with businesses, non-profit organizations, and the community. Boasts of turning around the Bancassurance production at Cooperative Bank-Karen branch from position 50 to top 3 countrywide.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             


7 years experience in the bancassurance industry


Masters in Business Administration – Insurance Option (Finalist)| University of Nairobi Ongoing
Diploma in Insurance | College of Insurance  2021
Bachelor of Commerce (Insurance & Risk Management) | Chuka University   2013

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