Mercy Mwai
Customer Service / Support
Services offered
Dynamic Customer Experience Specialist with four years' experience. Passionate about promoting lasting customer satisfaction by offering quality services and unparalleled support. An expert in increasing productivity, customer satisfaction and retaining accounts while driving revenue and sales. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Proven expertise in strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities
Experience
Relationship Manager - AMG Realtors
Key accounts executive
Brand ambassador
Direct Sale's executive
Education
Bachelor's degree - Community Development
Highschool certificate
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