
Maureen Kibiru
Customer Service / Support
About Maureen Kibiru :
Highly disciplined and optimistic individual with a quest to leverage my knowledge and skills. Seeking to obtain a position in a renowned organization to understand and adapt to the nuances of corporate world where I can fine tune my skills in conjunction with contributing to continuous success of the organization.
Experience
Adaptable front desk receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. experience in managing all facets of front officeadministration,including handling multi line pohone systems, managing schedules and maintaining reception and waiting areas.hands on skills in using applications such as MS office,opera etc
Education
higher national diploma in hospitality management at International Hotel And Tourism insitute
here, we learnt all units that revolve in a hotel . examples being ;front office, housekeeping, food production, human resource management, sales and marketing.
Kenya Utalii college certificate in front desk techniques where we learnt about the check in and check out, welcoming guests, filling in their details t the system, booking of rooms among many others using the opera system of reservation.
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