Mary Njoroge

I am highly disciplined and motivated individual, who has a strong desire to succeed and the ability to bring the best out of
others. I 
am currently looking for a challenging position where my skills and abilities have a positive impact. Excellent at communicating a 
compelling business case with the ability to persuade and influence individuals to make the right decisions. I believe I am a person 
who is flexible and ready to unlearn the old skills and learn new ones. I believe given this gracious chance, it will offer an excellent 
base for me and open endless opportunities for my future endeavors.
In addition, I can bring out the best in teams and managing them effectively. Being highly competitive and financially motivated,
my goal is to seek challenging job to integrate my technical, analytical and imagination Skills and which provides an owe for the 
organization as well as my professional growth.

December 2021 – Date | Telkom Kenya Limited
Trade Development Representative
Key responsibilities/Achievements:
 Touch points & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting 
mobile money outlets and high traffic retails stores.
 Call rate - Visit Touch points regularly for training, and awareness using agreed route plans Driving 
Weekly GA target on Cluster sites
 AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
 Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate 
stock SIMs for new registration and activations
 Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent 
outlets 

2019-2021 | Telkom Kenya Limited
Brand Ambassador
Key responsibilities/Achievements:
 Promote and sell Telkom services and products.
 Achieve set rules and operations target.
 Proactive attitude to look clients and use all the necessary tools to achieve results.
 Establish and improve customer relations and immediately escalate difficult situations to the sales manager.
 Ensure customer satisfaction by offering excellent customer service
2017 | Independent Electoral and Boundaries Commission
Polling Clerk
Key responsibilities/Achievements:
 Ask for and check for Identification before ballot papers are issued.
 Ensured that all people who come to vote are treated impartiality, with respect and in a helpful and professional manner.
 Issue ballot papers to voters..
 Ensured that voters cast their vote in secret and put them into correct ballot boxes.
 Undertake any other polling station duties on the instruction of the presiding officer. 

2017 – 2021 | University of Eldoret
BSc in Hotel and Hospitality Management
2013 – 2016 | Daraja Academy
Kenya Certificate of Secondary Education (KCSE)
2005 – 2012 | Mwigito Primary School
Kenya Certificate of Primary Education (KCPE