Mary Njoroge

I am Njoroge Mary Wangechi, a pharmaceutical science diploma holder with experience as a pharmacy intern at Kenyatta National Hospital, a waitress at Sabor Mexican Food, a cashier at Neema Beauty, and a Zuku sales agent at Take 2 Communications.I have the following  skills  interpersonal communication, research, English and Swahili proficiency, and customer service. I am also adaptable, have strong work ethic, and possess analytical and research skills.

1.Pharmacy Intern (MARCH 2021-JULY 2021)
Kenyatta National Hospital ‐ Nairobi, Kenya
Collected and analyzed information relevant to assigned tasks. Establicourses of action within given timeframes.
Used pharmacy systems to obtain patient and drug information and
process prescriptions.
Observed proper medication distribution protocols under pharmacist
supervision. Helped pharmacy staff document and fill prescriptions for topical and injected medications.
Assisted pharmacists and other healthcare providers in delivering paticare, consultation and therapy management services in line with statescope of practice for pharmacy interns. Applied manufacturer and
company instructions for proper medication storage. Advised patients how to safely take and store drugs to achieve the optimal effects.
Counted and packaged drugs to exactly fulfill the prescription outlinethe clinician's orders. Monitored patient progress and assessment resuland communicated clinical information with physicians.

2.WAITRESS (JULY 2020-JANUARY 2021)
Sabor Mexican Food ‐ Nairobi.
I Explained daily menu offerings, drink specials and seasonal items andrecommended options based on customer preferences.
Wrote patrons' food orders on order slips, memorized orders, or enteredorders into computers for transmittal to kitchen staff.
Monitored supply usage to reduce waste and company expenses.
Supported hostesses and bussers with seating and table-clearing
throughout high-volume shifts.
Removed dishes and glasses from tables or counters to prepare for
cleaning.
Trained new servers and bussers in company values, culture and policObserved safety and sanitation requirements for food preparation andhandling.
Maintained knowledge of current menu items, garnishes, ingredients apreparation method.

3.CASHIER (DECEMER 2018 – OCTOBER 2019)
Neema Beauty ‐ Nairobi.
Supervised hourly and temporary personnel, provided work direction areviewed work processes.
Evaluated employee performance and mentored underperforming stawith service-focused initiatives.
Answered questions and recommended solutions to address customecomplaints.
Monitored staff resources and projected future needs.
Created, implemented and managed strategic sales plan to achieve growth targets.
Met with sales leadership to provide detailed reporting on overall teamperformance.

4.ZUKU SALES AGENT ( APRIL 2018 – JUNE 2018)
Take 2 Communications ‐ Nairobi.
Identified client needs and made suitable product and service
recommendations to meet requirements.
Resolved customer problems, immediatelyescalating critical issues to supervisor prompt

Google digital - online

June 2023 -

Certificate in digital marketing 

KENYA MEDICAL TRAINING COLLEGE -NAIROBI
MARCH 2018 – DECEMBER 2021
diploma in pharmaceutical science

PIONEER SCHOOL - NDAKAINI
JANUARY 2013 – NOVEMBER 2016
Kenya Certificate of Secondary Education and I attained C+

BISHOP PERLO CENTER -SAGANA
JANUAR 2008 -DECEMBER 2012
Kenya Certificate of Primary Education and I got 276