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Mary Nduku

Mary Nduku

Customer Service Representative

Customer Service / Support

Westlands, Nairobi Area

Social

About Mary Nduku:

Experienced and highly skilled customer service representative with over three years of experience in managing large amounts of incoming calls, identifying customer needs, building relationships, providing accurate information, handling complaints, and meeting sales targets. Possesses excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.

Experience

People-oriented and dependable professional with two years of experience in customer service. Able to build meaningful relationships with consumers while speaking with them over the phone. Worked as a virtual customer service representative role at Dynamic Electronics Inc. which lend to diverse product knowledge and interpersonal communication skills.

Education

University of Nairobi

2016 -2020

Bachelor of Arts 

Communications 

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