About Mary Mackori:
A passionate, results driven Individual with experience in Financial Services, Credit Control, Sales(FMCG) Fintech Industry and ,Customer Service Management(CSM). Excellent in performing Administrative Duties, Customer Service, debt collection and Customer Resolution, working with a team and Ensuring a company's Objective Key Results(OKRs) are accurately delivered.
I also enjoy swimming, travelling and reading books for leisure.
Experience
Worked in FMCG and fintech industries, midlevel and Management level
Proven track record of 100% improvement in credit sales of Consumer goods(FMCG) at Sokowatch Company as at 2021.
•Successfully Managed A team of 100 sales representatives in Nairobi and Mombasa at Sokowatch Limited thereby improving overall Sales of essential goods and services
•Consistently met 80% and above performance milestones and OKRs in the companies I have Worked for.
•Successfully handled over 100 customers’ accounts daily through phone calls in the Fintech industry.
•Resolved customers’ complaints while identifying problems and taking appropriate corrective action, increasing client retention ratio significantly
•Consistently met performance milestones in speed, accuracy, and volume
Education
Bachelor's of Science degree in Tourism and Hospitality Management.
Knowledge on hotel management, customer service management, financial management and domestic and international tourism at large.
Professionals who compete with Mary
Professionals in the same Banking / Loans sector as Mary Mackori
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Jobs near Nairobi, Nairobi Area
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Dairy Unit Sales Executive
2 weeks ago
ASL Engineering Division Nairobi, Kenya Full timeROLE: · The Dairy Sales Executive is responsible for managing a designated sales territory by promoting and selling dairy equipment and solutions. The successful candidate will consult with customers and offer the best product and design solutions to enhance profitability and suc ...
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Program Development and Learning Manager
17 hours ago
International Alert Nairobi, Kenya Full timeABOUT THE COMPANY · International Alert has been working for 30 years with people directly affected by conflict to find peaceful solutions. · JOB SUMMARY · The purpose of this position is to provide leadership within the Kenya/ Horn of Africa (HOA) program to design, secure and d ...
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Forex trader
3 months ago
Direct apply
A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...