About Martin Korir :
I am passionate about technical customer experience. That involves finding solutions to end-user problems while optimizing systems.
Experience
Expert in customer loyalty, relationship, value management, and quality assurance with 9 years of experience in fintech. Keen ability to assess ineffective areas of customer service and propose effective solutions, while ensuring product functionality, security, and compliance.
Education
I currently studying business information systems at Strathmore University.
- This has enabled me to have a good technical foundation in areas, such as programming, database management, and systems analysis. This knowledge can help them understand the technical requirements for delivering an exceptional customer experience.
- Analytical skills: data analysis and visualization, which assists to identify patterns and trends in customer behavior, predicting potential issues, and making informed decisions to improve customer satisfaction.
- Business process understanding:
- Communication and Collaboration
Professionals in the same Banking / Loans sector as Martin Korir
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Martin
Jobs near Nairobi, Nairobi Area
-
We are seeking a Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the consistent production quality, enough order quantity and on time delivery. · The ideal candidate will have 5 years' working experience in QA/QC field, kno ...
Nairobi1 month ago
-
We are seeking 13 talented and driven Software Developers to join our expanding Product & Engineering team. · Successful candidates will help build and enhance our POS, Inventory Management, Sales, Accounting, and ERP modules. · ...
Nairobi County1 month ago
-
The role involves conducting and managing a wide range of land surveying activities across the Tatu City project. Responsibilities include carrying out topographical surveys, establishing and maintaining survey control networks, setting out for construction works, and performing ...
Tatu City5 days ago
