About Martin Korir :
I am passionate about technical customer experience. That involves finding solutions to end-user problems while optimizing systems.
Experience
Expert in customer loyalty, relationship, value management, and quality assurance with 9 years of experience in fintech. Keen ability to assess ineffective areas of customer service and propose effective solutions, while ensuring product functionality, security, and compliance.
Education
I currently studying business information systems at Strathmore University.
- This has enabled me to have a good technical foundation in areas, such as programming, database management, and systems analysis. This knowledge can help them understand the technical requirements for delivering an exceptional customer experience.
- Analytical skills: data analysis and visualization, which assists to identify patterns and trends in customer behavior, predicting potential issues, and making informed decisions to improve customer satisfaction.
- Business process understanding:
- Communication and Collaboration
Professionals in the same Banking / Loans sector as Martin Korir
Professionals from different sectors near Nairobi, Nairobi Area
Chris Mathew
Marketing Specialist
Marketing / Advertising / Public Relations
Other users who are called Martin
Jobs near Nairobi, Nairobi Area
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Junior QA Engineer
6 days ago
Triply Nairobi CountyWe're Hiring: Junior QA Engineer . Triply is looking for a detail-oriented Junior QA Engineer to join our Nairobi team. · Have 2–3 years in QA or software testing · Are proficient with automation frameworks such as Appium , Playwright , Cypress , Espresso and API testing tools li ...
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Quality Assurance Engineer
2 weeks ago
Roamtech Solutions Limited Nairobi AreaThe Quality Assurance Engineer will play a critical role in ensuring the quality, security and performance of our fintech and communication solutions. · ...
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Quality Assurance Inspector
1 week ago
Kontoor Brands, Inc. NairobiThe Quality Assurance Inspector will be responsible for ensuring that all factory assigned QC are well trained and qualified to conduct inspection of LWR products. The role also involves providing quality guidelines to QA & factory assigned QC. · Monitor productions closely and p ...