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Juja
Lyn Ndanu

Lyn Ndanu

Front Office Personnel

Customer Service / Support

Juja

Social

Services offered

Here is a writing about me.  With a year of experience as a competent Front Office personnel, I will truly be an asset to your company. I will bring a service-focused and hardworking attitude to this role. File Clerk/ Officer highlights multitasking, technical, interpersonal and problem-solving abilities. I have a knack for problem-solving and work well independently and with little oversight. I am neat, organised and adapt at conflict resolution thus maintaining a friendly environment. 
I am careful to double and triple-check all items related to expenditures and company planning and maintain strict confidentiality to sensitive items. Lastly, I possess a warm and pleasant personality that makes me not easy to work with, but also reflects well on the company as we receive clients and customers. 

Procurement officer
File clerk
Front office personnel
Sales representative
Approximate rate: KSh 200 per hour

Experience

Sep 2021 to Dec 2021 - Intern at the Office of the Deputy President, Nairobi.
Responsibilities 
Preparation of Procurement Committee agenda and minutes.
Processing and progressing of LPOs and LSOs already placed with suppliers/ service providers.
Control of the procurement IFMIS module, receiving and posting of all orders and invoicing of payment vouchers.
Receiving and issuing store items.
Maintenance of store records.

December 2020 to August 2021 - Sales Representative at Nyokabi’s Bridal Couture, Nairobi.
Responsibilities 
Managed the incoming calls from clients and customer service inquiries.

Identified growth opportunities and developed initiatives to increase market share.

Generated sales leads that develop into new customers.
Follow up on the the existing customers to check whether we achieved to their satisfaction and welcome them again. 
Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution. 
June 14th to 15th July 2021- Intern at Noorani Autozone Limited, Nairobi.
Responsibilities
1) Raising and following up on purchase orders.
2) Inspection and acceptance of goods in the store 
3) labelling, sorting and arranging stock in the warehouse.
4) Communication skills and Interpersonal skills.
5) Time management.
6) Updating stock , documentation and filling i.e Record keeping.

Education

2019 to 2020 - Kiriri Women’s University of Science and Technology
 Certificate: Procurement and Supply Chain Management
2021 to 2022            -    Kiriri Women's University of Science and Technology 
                                        Diploma : Procurement and Supply Chain Management
2015 to 2018 - Kathiani Girls High School
 
2007 to 2014 - Lukenya Academy

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