
Lydia Nanjala
Restaurants / Food Service
About Lydia Nanjala:
"My name is Lydia Nanjala Simiyu, and I have a diverse background in both customer service and the culinary industry. I worked as a Customer Care Representative at MFI Document Solutions Limited, where I managed customer inquiries and ensured high levels of customer satisfaction.
In addition to my customer service experience, I also worked as a cook at Quickmart Supermarket. My culinary skills were further honed during my attachments at PrideInn Flamingo and Southern Sun Mayfair, where I gained hands-on experience in the hospitality industry. I also worked as a part-timer at PrideInn Azure, which allowed me to apply my skills in a fast-paced, professional environment.
I hold a Diploma in Food and Beverage Management, along with a Certificate in Food and Beverage Production and Service. My educational background, combined with my practical experience, has provided me with a solid foundation in both the hospitality and customer service industries.
I am passionate about delivering exceptional service and am excited about the opportunity to bring my skills and experience to a new role. I am confident that my dedication to customer satisfaction and my ability to work well under pressure would make me a valuable addition to your team.
Experience
"I have experience in both customer service and the culinary industry. I worked as a Customer Care Representative at MFI Document Solutions Limited, where I managed customer inquiries and resolved issues. Additionally, I have hands-on culinary experience, having worked as a cook at Quickmart Supermarket and completed attachments at PrideInn Flamingo and Southern Sun Mayfair. I also worked part-time at PrideInn Azure, where I applied my skills in a dynamic hospitality environment."
Education
"I hold a Diploma in Food and Beverage Management, which provided me with comprehensive knowledge in the hospitality industry. Additionally, I earned a Certificate in Food and Beverage Production and Service, equipping me with the practical skills needed for roles in food preparation and service."