Luiza Apiyo

A dedicated and customer-focused waitress. Seeking a position at your company to utilize exceptional interpersonal skills, extensive menu knowledge, and a passion for providing excellent service to customers. With a proven track record of creating memorable dining experiences, I aim to contribute to the success of the restaurant by delivering exceptional customer service and fostering a positive atmosphere. I am eager to join a team that values teamwork, professionalism, and a commitment to exceeding customer expectations.

SENIORS CHOIR

CHOIR MEMBER, Nairobi, Nairobi

03/2023 - Present

• Participated as a dedicated member of the Senior's Choir, engaging in regular rehearsals and performances.
• Assisted in coordinating rehearsals and managing schedules to ensure smooth operations and effective utilization of resources.
• Collaborated with fellow choir members to learn and perform various musical pieces, demonstrating teamwork and cooperation.
• Contributed to the planning and execution of choir performances, including concerts and community events.
• Maintained a positive and enthusiastic attitude during rehearsals and performances, inspiring fellow members and enhancing the overall quality of the choir.
• Actively participated in fundraising activities to support the choir's initiatives, contributing to its financial stability.
• Engaged with the local community through performances at nursing homes, senior centers, and other public venues, spreading joy and promoting the arts among seniors.

EDUCATION

CERTIFICATE OF TRAVEL OPERATIONS

UTALII COLLEGE, Nairobi, Nairobi

06/2025

Relevant-coursework:

• Hospitality and Tourism Management
• Customer Service
• Communication Skills
• Organizational Skills
• Teamwork and Collaboration
• Food and Beverage Operations

HIGH SCHOOL DIPLOMA

BURUBURU GIRLS SECONDARY SCHOOL, Nairobi, Nairobi

11/2021

• Member of the school's choir
• Participated in the school's netball team
• Participated in track and field activities
• Served as a dormitory prefect