LPALETU LESINGIRAN

Accomplished Customer Service Specialist with 4yearsofexperience
incustomerservice.Consistentlyhitting KPIs by proactively following
up leads and opportunities.Delivers exceptional results and flourishes
in fast-paced,dynamic environments.Upbeat individual with
engaging communication style.Demonstrates confident phone
manner and adaptation to new systems.Keen to grow and learning
dynamic team environment.Analytical Customer care specialist with
experience in high-volume and fast-paced environments.
Demonstrates strong system navigation and resolution rates.Well
versed in complaint handling and complex customer requests.
Proactive Team Member Elevates Quality Of Correspondence Through
high quality customer service.Committed to impeccable document
control,product knowledge,and attention to detail.Adaptable and
quick learner with problem-solving skills.Diligent customer service
professional careful to follow procedures and handle issues in full.
Balances Customer Desires With Organisational Standards To Create
mutually beneficial solutions to diverse problems.Consistently
exceeds performance and service quality targets.Productive employee
with proven track record of successful project management and
producing quality outcomes through leadership and team motivation.
Works with clients to determine requirements and provide excellent
service.

-Customer Service Officer- Equity Bank Limited ( 4 years)

-Customer Service Representative- Kenya Trade Network Agency- ( 1 year)

Bachelor's Degree Actuarial Science- Mount Kenya University.

Kenya Certificate of Secondary Education- Alliance High School.