About LILIAN OTIENO:
My name is Lilian Otieno.I have 5 years experience in Customer service field and always believe in good customer experience.I have good communication and written skills,Interpersonal skills, empathy, good problem solving skills and always ready to learn.
As a hybrid representative, my role was to receive both inbound and outbound calls, answering to customer's inquiry, and fraud detection.I am here to look for the same role and open to any opportunity that is in line with communication.
Experience
I have 5 years experience in Customer Service.
Education
I have a Diploma in Masscommunication.
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