Lewis Muriuki

Business Development Manager, Keheala LLC Jan 2020 — Aug 2021

A mobile health organization that empowers patients with powerful behavioral interventions and disease management tools.
Duties and responsibilities:

• Strategic planning and overseeing new marketing initiatives.
• Liaising/Contacting potential Keheala clients and donors to establish rapport and arrange meetings to ensure business continuity and funding opportunities.
• Undertaking data-driven research on organizations and individuals in the public and private sector to adequately target and segment potential partners and find new opportunities.
• Increasing the value of current customers while attracting new ones through communication strategies to ensure stakeholders remain informed.
• Developed a growth strategy focused both on financial gain and customer satisfaction. This took into consideration the various needs of all stakeholders, partners, and key organizations to ensure mutual benefit.

Innovation Manager, Keheala LLC Nairobi Jan 2018 — Dec 2019

Duties and Responsibilities

• Coming up with new innovations and systems to maximize efficiencies such as risk assessment tools, management tools, strategic planning tools, and stakeholder engagement tools among others.
• Staying abreast of current trends in the digital health sector to ensure we continuously stayed ahead of emerging trends, developed our product and services continuously, and made relevant changes and/or adaptations.
• USAID reporting to ensure proper documentation is maintained for donors and stakeholders to offer precise communication that meets the various requirements and standards.
• Maintaining the key performance index KPI to ensure that TB patients are correctly enrolled into the system, data discrepancies are dealt with, and key indicators are prioritized for monitoring and evaluation.
• Increased the IT and tech problem-solving rate in the system for the back-end user and USSD by 50% through timely systems tracking.

Tours Consultant, Rickshaw Travels, Kenya Sep 2017 — Dec 2017

A leading travel agency based in Africa. Duties and Responsibilities

• Creating detailed itineraries for people and corporate companies as a marketing tool based on customer needs and satisfaction.
• Costing itineraries for clients for them to properly budget travel and accommodation resulting in seamless experiences.
• Liaising with hospitality suppliers for the best prices (hotels, transport suppliers, destination fees, and other requirements).
• Maintaining the customer data management system for proper record-keeping for the sake of monitoring and evaluation of marketing and growth trends.

Intern, Ecotourism Kenya Nairobi Oct 2011 — Dec 2011

An environmental NGO in the tourism industry. Duties and responsibilities:

• Involved in a UNDP/GEF community outreach program at the Kenya coast.
• Actively involved in empowering local coastal communities in the marketing, structuring, and development of local community tourism enterprises by holding workshops.
• Report writing and minute taking during the various workshops and training done during my tenure.
• Reliably assisted in helping the local community sustain itself economically, socially, and culturally through the use of tourism.
• Actively took part in updating our website to develop the vision and narrative to be displayed to the public, as well as proofreading articles to be published in the annual Eco-warrior Magazine.

Masters in Environmental Studies (Climate Change and Sustainability), Kenyatta University
May 2018 — Present

BSc. Ecotourism and Hospitality Management, Chuka University
Sep 2009 — Dec 2012

Agile Project Management Certificate, Google Course
Jan 2021 — Jun 2021

Environmental Impact Assessment And Audit Certificate, Africa Nazarene University
Jan 2015 — Jun 2015

Leadership and Management in Health Certificate, University of Washington
Mar 2020 — Jul 2020

Integrated Planning for Climate Change and Biodiversity, Certificate, United Nations Institute for Training and Research
Mar 2018 — Sep 2018

High-School Diploma, Lenana School.