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Nairobi
Levince Otieno

Levince Otieno

Business Operations Assistant

Customer Service / Support

Nairobi, Nairobi Area

Social

Services offered

I am a certified PA with a passion for marketing and brand building. My diverse work experience has allowed me to hone my skills in operations management, problem-solving, product development, and social media marketing.

In my previous roles at Wendy's Burger and Wowzi Kenya, I have successfully managed organizational operations and built brand recognition through social media influencer marketing. 

Additionally, at Kraftfeld Enterprises Limited, I have executed social media strategies for multiple clients and achieved impressive results in terms of engagement rates and lead generation.

I pride myself on my ability to conceptualize and execute creative solutions to complex challenges. I am highly analytical, data-driven, and always stay up-to-date with the latest social media trends and algorithm updates.

Personal assistant
Social media manager
Marketing
Operations management
Approximate rate: KSh 700 per hour

Experience

Startup oi

Marketing

April 2022

A global networking platform where we market tech companies jobs vacancies to the certified software engineers in our social platform (startup oi).

Wendy's Burger

Part-time Employee

03/07/2020 - 11/06/2021

 

  • Conduct organizational operations, policies and objectives to maximize productivity and returns.
  • Analyze complex scenarios and use creative problem-solving to turn challenges into profitable opportunities.
  • Monitors cost-effectiveness of operations and personnel using quantitative data, offering feedback and making cuts where necessary.
  • Coordinates and approves budgets for product development, marketing, overhead and growth.
  • Conceptualized, researched and built product prototypes to meet consumer needs and maximize profits.
  • Conducted market research on product iterations through qualitative studies and quantitative surveys.
  • Coordinated with marketing, operations, engineering and research departments to unify product vision and strategy.

 

Wowzi Kenya

Social Media Influencer/ Marketer

04/03/2020 - To present

Building the company's brand/image, by earning the client's trust hence accelerating household popularity. 

Kraftfeld Enterprises Limited

Office Associate/ Social Media Manager

05/2022

  • Developed and executed social media strategies for multiple clients across various industries, resulting in a 30% increase in overall engagement rates and a 20% increase in lead generation.

    Created and curated content for social media platforms, including Instagram, Facebook, and Twitter, resulting in a 50% increase in organic reach and a 25% increase in social media followers.

    Managed social media accounts, including scheduling posts, monitoring comments and messages, and responding to customer inquiries, resulting in a 95% satisfaction rate.

    Analyzed social media performance using analytics tools, such as Google Analytics and Hootsuite, and provided data-driven recommendations to optimize content and improve performance.

    Developed and maintained relationships with influencers and bloggers to promote brand awareness and increase social media reach.

    Stayed up-to-date with the latest social media trends and algorithm updates, and adjusted social media strategies accordingly.

Education

CPA II

Moi University

Bachelor of Science in Entrepreneurship

2019 - 2023 

Homabay High School

2015 - 2018 

Ronald Ngala Primary

2006 - 2014 

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