Lawrence Juma
Services provided: Business Operations Consultants , Project Management , Business intelligence , Start-up
About Lawrence Juma:
Experienced program and operations manager with a track record of success in the social impact sector. Skilled in people and change management, data-driven strategy, business operations, project management, and team leadership. Passionate about leveraging technology for social solutions. Entrepreneurial: successful projects include Kisii Smart Community and GiveDirectly. Able to build relationships with stakeholders, contributing to measurable impact. Eager to take on new challenges.
Experience
FIELD MANAGER, KISII SMART COMMUNITY (KISII) | MAR 2023 — PRESENT
RESPONSIBILITIES:
- Align strategies with mission, conduct environmental scans, develop objectives, and monitor progress.
- Oversee operations, policies, systems, and compliance for smooth and efficient functioning.
- Manage finances, work with finance team on planning, expense tracking, and fund disbursement.
- Cultivate partnerships, represent the organization to donors, stakeholders, and government officials.
DATA & INNOVATION MANAGER, KISII SMART COMMUNITY (KISII) | AUG 2020 — FEB 2023
RESPONSIBILITIES:
- Led Strategy, R&D, and Risk & Compliance functions for the Smart Village Platform project.
- Designed performance management systems, innovation systems, and risk mitigation tools.
- Led/developed technology and productivity systems like Smart Battery Management, PAYGO, ERP system, and e-vehicle leasing
- Built a high-performing team culture, supported partner capacity building, and managed risks.
PROJECT MANAGEMENT CONSULTANT, EXA INNOVATION STUDIO (KISII) | AUG 2020 — NOV 2021
RESPONSIBILITIES:
- Established performance metrics and OKRs for continuous monitoring and learning.
- Developed technology systems to scale impactful interventions, including Smart Battery Management.
- Created and maintained high-performing team culture, supported partner onboarding.
- Led risk identification, management efforts, and team training on risk management.
REGIONAL MARKETING MANAGER, APOLLO AGRICULTURE (HOMABAY) | JAN 2020 —JUN 2020
RESPONSIBILITIES:
- Innovated marketing channels, supervised in-county marketing teams, and ensured farmer enrollment.
- Mitigated risks, coordinated marketing during the COVID-19 pandemic for uninterrupted enrollment.
- Collaborated with stakeholders, including government leaders, for successful marketing projects.
REGIONAL MONITORING MANAGER, EDUCATE! (NAIROBI) | JAN 2019 —MAY 2019
RESPONSIBILITIES:
- Led multi-country M&E teams, aligned tools with organization-wide Theory of Change.
- Managed M&E budget, developed structures, mechanisms, and systems for information collection and reporting.
- Collaborated with regional M&E teams, collected feedback, and implemented organizational learning.
INNOVATIONS ASSOCIATE, EDUCATE! (KIGALI) | APR 2017 — DEC 2018
RESPONSIBILITIES:
- Led multi-country M&E teams, developed data collection tools, training materials, and budget.
- Led the development/configuration of Business Intelligence tools, structures, and systems for information collection and program evolution.
- Led internal research and training to support ongoing learning, innovation and data-driven program management; reduced staff onboarding time by 10%.
FIELD MANAGER, GIVEDIRECTLY (KISUMU, KENYA). | MAR 2014 — FEB 2017
RESPONSIBILITIES:
- Oversaw operations, created and revised new policies, systems, and oversaw compliance for smooth and efficient programming; distributed $30M in cash grants to 26,000 families, met targets and KPIs.
- Built government and stakeholder relationships; enrolled 99% of households within 2 months.
- Elevated employee satisfaction, expanded GiveDirectly footprint from 1 to 7 sub-counties.
- Improved employee satisfaction scores from 2.0 / 5.0 to an all-time high (4.0 / 5.0).
Education
Bachelor of Science (Information Technology), KCA University | 2023
Diploma (Information Technology), Jomo Kenyatta University of Agriculture & Technology | 2009
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