About Laken Njeri:
I have worked as a customer support agent/representative for 3 years now.I am still building on my skills to become a virtual assistant, I am always looking for opportunities that nurture me and help to improve and add to my skills.
I enjoy what I do,being able to sort out clients problems in every way possible and ensuring customers have a pleasant experience, I warms my heart when I'm able to help someone and also hear how clients appreciate you once help them out.
I am still learning and growing, I am open to new challenges and taking up different roles,I am self motivated and always have a positive mindset with whatever I am doing as I deliver my absolute best in all that I do.
Experience
2 years in hospitality industry :Best Western hotel
3 years in customer support services: CCI Kenya,Virtual Games, Influx.
Education
Zetech university: Diploma in hospitality
Professionals who compete with Laken
Edith Betty
Customer service executive.
Customer Service / Support
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peter nyabola
CUSTOMER EXCELLENCE EXPERT
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