beBee background
Professionals
>
Karen
Kikkie Mercie

Kikkie Mercie

Receptionist/Customer Care

Customer Service / Support

Karen, Nairobi Area

Social

About Kikkie Mercie:

I am a dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator, with strong a background cultivating positive relationships and exceeding goals.

I stay on top of demands in a fast-paced environment by effectively using slow periods, maintaining organized, clean and safe work areas with diligent attention to important details.

I am a dependable employee seeking an opportunity to expand my skills and contribute to the company's success. I am considered hardworking, ethical and detail-oriented.

Experience

2017 - 2019: Customer care representative for Class & Style Promotions

2019 - 2020: Junior Reporting Journalist for BBC Kenya

2021 - 2023: Receptionist/Marketer for Smart Home Kenya

Education

2016 - 2017: Diploma in Front Office Management and Administration from Graffins College 

2017 - 2020: BA in Communication and Media Studies from University of Nairobi

Professionals in the same Customer Service / Support sector as Kikkie Mercie

Professionals from different sectors near Karen, Nairobi Area

Jobs near Karen, Nairobi Area

  • Work in company

    Customer Care Representative

    M-KOPA

    We are looking for a Customer Care Representative – Payments & Chats to deliver exceptional customer support across WhatsApp and other digital channels, while also managing and optimizing payment processes for M-KOPA Mobility customers. This is a dual-function role that combines ...

    Nairobi

    1 week ago

  • Work in company

    Hospitality Specialist

    Sebai Suites

    We invite passionate professionals to join our luxury hotel opening team in Naivasha. · ...

    Nairobi County

    1 month ago

  • Work in company

    Riders

    Beejohns Delivery KE

    Company Description · Beejohns Delivery KE is a reliable last-mile logistics partner based in Nairobi, Mombasa,Kisumu,Nakuru, & Busia, providing seamless delivery solutions for businesses and individuals. The company specializes in moving goods from pick-up points to final destin ...

    Nairobi, Nairobi County

    3 days ago