KIBET RUTTO

Accomplished ICT professional with broad experience in design, development
and implementation of ICT systems, products and services and technical support
of the same. I also do installation, configuration and maintenance of complex
routed Fiber optics WAN, MAN and LAN networks. Supervision and quality
control and assurance inspection for new home installations, home technical
support to ensure quality FTTH network infrastructure and service availability
and that escalations and new projects are attended to by the contractor within the
stipulated SLA. Iam best at analyzing customer service metrics utilizing metrics to
offer useful information to departmental managers and conducting a wide variety
of market research projects by employing modern new technologies.
Iam a solution oriented, highly analytical and resourceful individual who
works best under pressure with over seven years of ICT systems and
products installation, configuration, maintenance and end-user support
services who works hard to initiate and maintain dynamic information
systems that caters for the company’s information technology needs and
ensure use of appropriate information technology to ensure information
security compliance in line with the company’s ICT corporate strategy.
Iam also an effective and positive team player known for contributing effectively
creative solutions as well as technical ability, able to give and embrace
constructive criticism while working in a team environment towards a common
goal.
 

SUMMARY
Accomplished ICT professional with broad experience in design, development
and implementation of ICT systems, products and services and technical support
of the same. I also do installation, configuration and maintenance of complex
routed Fiber optics WAN, MAN and LAN networks. Supervision and quality
control and assurance inspection for new home installations, home technical
support to ensure quality FTTH network infrastructure and service availability
and that escalations and new projects are attended to by the contractor within the
stipulated SLA.Iam best at analyzing customer service metrics utilizing metrics to
offer useful information to departmental managers and conducting a wide variety
of market research projects by employing modern new technologies.
Iam a solution oriented, highly analytical and resourceful individual who
works best under pressure with over seven years of ICT systems and
products installation, configuration, maintenance and end-user support
services who works hard to initiate and maintain dynamic information
systems that caters for the company’s information technology needs and
ensure use of appropriate information technology to ensure information
security compliance in line with the company’s ICT corporate strategy.
Iam also an effective and positive team player known for contributing effectively
creative solutions as well as technical ability, able to give and embrace
constructive criticism while working in a team environment towards a common
goal.
 

I graduated with a bachelors degree Information Technology at Kenyatta University in the year 2018.Since then, i have applied the skills and knowledge obtained in the IT and Telecommunications field.