Kennedy Nzioki

My name is Kennedy Wambua,I'm a college graduate in Hydroponics major subjects being Business and Agriculture and in addition to that,I consider myself an industrious and result oriented personnel.I have a track of achievements where by in my previous employment as a team leader,I mentored two junior staffs into becoming SME's  and they undertook team leader's responsibilities in their absence. During that period too, I was promoted to a Team Leader and managed all inbound activities. 
My experience at Zuku Satellite  Kenya has helped me improve my leadership skills, organizational skills, and has provided me with extensive knowledge on how to upsell services and goods to potential clients.  
And outside work,I keep myself busy and active either by playing soccer both physical and online and also  reading books hence my interest in poetry.
I am looking forward to discussing the position and my qualification in details. I feel confident that I will fulfill the requirements  for the team leader position  at your company.

Efficient customer service professional with 4+ years of experience. Adept at handling an average of 90% customer’s inquiries on a daily basis while consistently resolving client issues smoothly and quickly either through calls or emails. Fluent in both English and Swahili, and able to provide clear customer service in both languages. Seeking to apply customer service and problem-solving expertise to benefit your company and not limited to Administrative and Coordinating duties

2017 March - 2020 July, Miramar International College. Diploma in Hydroponics (Agribusiness Management). 

2017 July - 2017 October, Hope Worldwide Kenya. Certificate to Empower Youths and Communities with Entrepreneurial, CT and Life Skills. 

2017 February - 2017 May, Hope Worldwide Kenya. Certificate in Computer Studies. 2013 January - 2016 December, Miu Boys’ High School. Kenya Certificate of Secondary Education. 

2004 January - 2012 December, St Aloys FP Academy. Kenya Certificate of Primary Education