KELVIN MWANGI

I can deal with heavy traffic by using my navigation system to find the best route, and then I can ensure that I have been given a delivery window to work around it. 

If there were no way to avoid traffic, I would call the customer to let them know what was going on and if they needed anything else from me, whether that be a new time or give the customer updates on what was happening. In addition, my weakness is that I’m never satisfied with the quality of my work. I’ll always look for ways to improve, check for delivery instructions, and ensure that every customer who comes in is treated like they’re my favorite person.

For me, nothing is more important than making sure that your customers are happy and comfortable, and I want to make sure that happens every time. I can also deal with upset customers by listening to what they say. I understand their point of view and any frustrations they may be experiencing. 

Then, I apologize for any inconvenience they may have experienced and offer them compensation for their troubles. Finally, I work with the team  to resolve the issue in the best way possible.

high school education

driving skills 

computer skills