About KELVIN MWANGI:
Kelvin is a dynamic thinker and a goal-oriented individual who highly
personable and sociable team player, benefiting from the experience
within the competitive in my area of professionalism that requires
approach to work with zeal to think, work as part of a team to solve
predicaments, deliver engaging service that deals with enquires from all
individuals. Possessing a determined approach in coping with large
workloads whilst reacting to strict details, professionalism and cost
effectiveness while establishing an enjoyable favorable working
environment for my colleagues now looking to make a significant
contribution in your institution.
Experience
I can deal with heavy traffic by using my navigation system to find the best route, and then I can ensure that I have been given a delivery window to work around it.
If there were no way to avoid traffic, I would call the customer to let them know what was going on and if they needed anything else from me, whether that be a new time or give the customer updates on what was happening. In addition, my weakness is that I’m never satisfied with the quality of my work. I’ll always look for ways to improve, check for delivery instructions, and ensure that every customer who comes in is treated like they’re my favorite person.
For me, nothing is more important than making sure that your customers are happy and comfortable, and I want to make sure that happens every time. I can also deal with upset customers by listening to what they say. I understand their point of view and any frustrations they may be experiencing.
Then, I apologize for any inconvenience they may have experienced and offer them compensation for their troubles. Finally, I work with the team to resolve the issue in the best way possible.
Education
high school education
driving skills
computer skills
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