About Kellen Njuguna:
I am a highly dynamic and enterprising professional leveraging over 10 years of experience in delivering outstanding customer service experience, project management, business development as well as editorial writing.
Demonstrates deep understanding of delivering operational change by using customer insights to build consumer loyalty while positioning brands for market share leadership. Customer-oriented with expertise in managing project operations and driving business growth, with a proven experience in the finance and technology industries.
Possesses a strategic operational focus with vast knowledge of the business process drivers in an organization and captures opportunities to deliver business results by applying integrated solutions.
Experience
- Digital Marketing and E-commerce Associate | Jan 2023 - Present | Elite Custom Writings
- Editor | Team Lead | May 2021 – December 2022 | Time Out in Africa Digital Magazine
- Customer Service Officer | February 2017- May 2021 | Housing Finance (HFC) Ltd
- Divisional Assistant - Strategic Projects | Nov 2013- Jan 2017 | Housing Finance (HFC) Ltd
Education
BSc in Agricultural Economics and Resource Management | Moi University | 2011
Diploma in Marketing, Advertising and Public Relations | Zetech College | 2007
Professionals in the same Customer Service / Support sector as Kellen Njuguna
Professionals from different sectors near Kasarani, Nairobi Area
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Jobs near Kasarani, Nairobi Area
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Early childhood education home tutor
Found in: beBee S2 KE - 6 days ago
TeacherOn Ruiru, Kenya Part timeNeed a teacher to help my son read, he's in PP2 and 6years. · Level: Beginner · Gender Preference: None · Meeting options: · At home - Student can meet at their place. ...
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ELECTRICAL ENGINEER – Property development/Construction
Found in: beBee S2 KE - 6 days ago
Jane Parklands, Kenya Full timeRESPONSIBILITIES · Design and develop electrical systems for various projects, including power · distribution, lighting, fire detection and alarm, and low-voltage systems, in compliance with · relevant codes, regulations, and industry standards. · Collaborate with architects, eng ...
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Content writers
2 months ago
Direct apply
beBee Professionals Nairobi, Kenya Content Writing & Editing Freelance KSh30,000 - KSh40,000 per monthA private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...