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Kamau Kionga

Kamau Kionga

Business Analyst
Nairobi, Nairobi Area


About Kamau Kionga:

As a highly skilled and experienced business analyst, I bring a wealth of expertise and a proven track record in driving successful business transformations. With a strong background in Banking, Consulting, and Currently, as a Business Analyst, I  have consistently demonstrated the ability to analyze complex business challenges, identify opportunities for improvement, and implement effective strategies to achieve organizational objectives.

I am a detail-oriented professional with a keen analytical mindset, capable of gathering and analyzing data, conducting thorough research, and synthesizing information into actionable insights. My strong problem-solving skills have enabled me to identify the root causes of issues and develop innovative solutions that drive operational efficiency and enhance business performance.

With exceptional communication and stakeholder management skills, I excel at building strong relationships with diverse stakeholders, including executives, department heads, and cross-functional teams. My ability to effectively translate technical concepts into business terms enables me to bridge the gap between business and IT teams, ensuring seamless collaboration and successful project outcomes.

In addition, I am highly proficient in utilizing various tools and methodologies to document business processes, create comprehensive reports, and deliver persuasive presentations. My deep understanding of industry trends and best practices allows you to provide valuable insights and recommendations to drive business growth and competitive advantage.

Overall, I am a results-driven and highly adaptable business analyst who consistently delivers value by leveraging my analytical prowess, strategic thinking, and strong business acumen. With a passion for continuous improvement and a commitment to excellence, I am well-positioned to make a significant impact on organizations and contribute to their long-term success.


With over a decade of professional experience, I have built a strong foundation in the banking industry and leveraged my expertise to provide strategic guidance to small businesses. My journey began in 2008 when I embarked on my career as a graduate clerk at The Co-operative Bank of Kenya. This role allowed me to develop a solid understanding of banking operations and gain valuable insights into customer relationship management.

Recognizing my potential and dedication, I was promoted to the position of Personal Banker in 2010. As a Personal Banker, I excelled in providing exceptional customer service, managing client portfolios, and offering financial advice tailored to individual needs. My commitment to fostering strong relationships with clients led to a significant increase in customer satisfaction and retention rates.

In 2016, seeking new challenges and opportunities for growth, I transitioned into the field of consulting. As a consultant for small businesses, I specialized in strategy and operations, working closely with entrepreneurs to optimize their business processes and drive growth. By conducting comprehensive analyses and providing tailored recommendations, I helped my clients overcome challenges, improve efficiency, and achieve their business objectives.

In 2019 and 2020, I had the privilege of serving as a Green Finance Consultant for the International Trade Center. In this role, I focused on promoting sustainable finance practices and supporting businesses in adopting environmentally friendly strategies. By advising organizations on green financing options, conducting feasibility studies, and facilitating partnerships, I played a key role in advancing sustainable business practices and contributing to the global effort towards a greener economy.

In 2022, I joined Koko Networks as a Business Analyst, bringing my diverse experience and expertise to contribute to the company's growth and success. As a Business Analyst, I work closely with cross-functional teams, including project managers, developers, and executives, to identify business needs, gather requirements, and translate them into effective solutions. Through in-depth analysis of market trends, competitor analysis, and data-driven insights, I help drive strategic decision-making and support the development and implementation of innovative business strategies.

Throughout my career, I have honed my skills in critical thinking, problem-solving, and stakeholder management. I possess a strong ability to analyze complex data, identify trends, and provide actionable recommendations. My exceptional communication skills enable me to effectively collaborate with diverse stakeholders and present information in a clear and concise manner.

In summary, my professional journey encompasses a solid foundation in banking, extensive experience in consulting for small businesses, and a demonstrated commitment to sustainable finance. With a proven track record of success in driving strategic initiatives and delivering impactful results, I am confident in my ability to make significant contributions to organizations and thrive as a Business Analyst.



Bachelor of Commerce (Finance) from Strathmore University

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