About Julia Wairimu:
I am Julia.My past work experience includes direct customer support and telesales roles, which exposed me to handling customer complains on call, social media, live chats and emails. This experience has
prepared me to be an excellent customer service agent with the ability to pinpoint every customer’s
needs and provide the best possible solution to their satisfaction. I am well versed in all the
Microsoft Office suite applications with extensive experience in CRM tools such as Salesforce.
Furthermore, I learn new applications quickly and efficiently.
Experience
I am Julia.My past work experience includes direct customer support and telesales roles, which exposed me to handling customer complains on call, social media, live chats and emails. This experience has
prepared me to be an excellent customer service agent with the ability to pinpoint every customer’s
needs and provide the best possible solution to their satisfaction. I am well versed in all the
Microsoft Office suite applications with extensive experience in CRM tools such as Salesforce.
Furthermore, I learn new applications quickly and efficiently.
Education
I attained a diploma in purchasing and supply chain management from Jomo Kenyatta University of Agriculture and Technology.
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