Joy Maline
Services provided: IT Support , Database Administration , Cybersecurity & Data Protection Services
About Joy Maline:
As a recent graduate with a degree in IT, I am excited to apply my skills and knowledge to a cybersecurity and database administration career. I am enrolled in a cybersecurity scholarship
known as Cybershujaa, which has provided me with additional training and hands-on experience in network security, penetration testing, and security operations. Additionally, I have undergone Oracle training, which has equipped me with database administration skills such as database design, SQL programming, and performance tuning. I am a team player with a strong work ethic, attention to detail, and a desire to develop a career in IT, and I possess excellent written and oral communication skills in English.
Experience
MAY 2021 – JULY, 2021
HELPDESK INTERN, JUBILEE INSURANCE LTD
- I helped with computer maintenance and troubleshooting.
- I helped manage the antivirus database's regular updates and the users' distribution of the updates.
- Did basic network activities like setting up IP phones and helping users facing network problems by troubleshooting the problem.
- Did problem-solving, support, and assistance with the use of Microsoft office technology whenever users faced challenges.
- I helped in setting up new computers and new users.
- I helped in backup and recovery.
- Helped unlock users who were locked out using Active Directory.
- Made sure all computers purchased were licensed with all required standard software.
Education
2017-2022
BSC. INFORMATION TECHNOLOGY, TAITA TAVETA UNIVERSITY
Pursued a bachelor’s degree and attained second lower division.
2013-2016
KCSE, KAIMOSI GIRLS’ HIGH SCHOOL
I completed my Kenya Certificate of Secondary Education and earned a mean B(MINUS).
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