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Nairobi
Joshua mambo

Joshua mambo

Customer Service Representative

Customer Service / Support

Nairobi, Nairobi Area

Social

About Joshua mambo:

I am a self-motivated person who can work in an organization with demanding circumstances under minimal supervision to achieve projected company objectives and meet tight deadlines.

Enthusiastic graduate, I am adaptable, confident and determined to carry out the organization’s operations and able to work with minimum supervision

                                                                                                                                                                                                                                                                                                                                                                                                                                                         

Experience

Call Center Support Representative

SportTech Entertainment Kenya Ltd T/A PulseBet Kenya

Worked in the call center where I addressed the issues of the customers and provided them with relevant solutions.
Responding efficiently and accurately to customers’ inquiries and complaints through emails, live chats, and WhatsApp chats.
Managing and updating customers’ database.
Collecting and reporting on customer feedback.

Skills: Skilled Multi-tasker · Attention to Detail · Interpersonal Skills · Problem Solving · Online Support · Communication · Customer Support

Education

2012- 2014 CPA Part II SECTION IV - Attained a certificate in Accounting

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