JOHNPAUL BENEDICT

5 years’ experience in the telecommunications industry covering Nairobi metropolitan as a Fiber optic Technician and Field Supervisor. Quick learner, detail oriented with ability to identify, analyze, and solve problems. Well versed at installing network equipment, task monitoring (from inception, design, planning, deployment, testing and handover within desired timelines) and evaluating network operations, answering to customer inquiries, and faults diagnosis. Knowledgeable in hardware, software, fiber optics and switching.

Motivated Team Leader, dependable, intelligent, well organized, accepts new challenges, with ability to perform duties with accuracy and consistency.

Fiber Optic Technician

March 2019 to date

Hirani Telecommunications

• Supervised OSP cable laying, termination, jointing and handing over.
• Complete testing via OTDR and Laser and characterization of optical fiber cable. before and after deployment and its power budgeting, block wiring, structure cabling.
• Rack installation.
• Handled Fusion splice SM fiber optic cables to include terminate various types of fiber optic connectors (SC, and LC).
• Installed closures & FATs.
• Participated in residential and commercial fiber installation – FTTH, FTTB.
• Restored down customer links in time to prevent extensive downtime.
• Handled customer complaints.
• Site visiting and supervising work before installation.
• Helped resolve faults occurring in the operation of hardware and software and in those that required greater installation expertise

Support Technician

2016 to 2018

Freelance

• Diagnosis of desktop and laptop and application issues and resolving them
• Installing operating systems and other feature software

2014 to 2018

Maseno University

BSc. Computer Technology

Grade: Second Class Honours Upper Division

July 2014 to August 2014

Hope Institute of Technology and Entrepreneurship 

Microsoft Office Packages and Internet 

Grade: Distinction

2010 to 2013

Sacred Heart Boys Rongai Nakuru

Kenya Certificate of Secondary education

Grade: B+

2000 to 2009

General Kago Primary School

Kenya Certificate of Primary education

Grade: 363