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Johnkings Owuor

Johnkings Owuor

Business Intelligence Analyst | Data Analyst

Services provided: Microsoft Power BI , MySQL , Tableau , Python , Microsoft Excel

Technology / Internet

Nairobi, Nairobi Area
(0)
KSh1,500 / hour
Approximate rate

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About Johnkings Owuor:

A Data Analyst obsessed with data analysis and visualization. Building meaningful insights is what I live for and I believe every information can be perceived differently and provide different meaningful insights.

Experience

Billing Assistant 

Nairobi City Water and Sewerage Company 

02/2016 - Present, Nairobi, Kenya 

  • Leadership: I have successfully managed a team of five individuals, fostering collaboration and teamwork to consistently achieve monthly targets and enhance overall performance. 
  • Business Analysis: One of my key responsibilities has been to identify and address bill irregularities, ensuring billing accuracy and customer satisfaction. 
  • Innovative Solutions: I have actively contributed innovative ideas and insights to reduce erroneous bills by 60% and decrease customer complaints by 70%. 
  • Problem Solving: By analyzing patterns and identifying root causes of billing issues, I have implemented effective solutions, leading to significant improvements in billing accuracy and customer satisfaction.

Education

Bachelor of Commerce (BCom) 

University of Nairobi 

05/2011 - 12/2019, Nairobi, Kenya

  • Majored in Finance. 
  • Played the Fly-half position in the school rugby team.

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