JEREMIAH OKOTH

Business Intelligence Analyst-Card Acquiring & Issuance.

Full Time

Chief Data Office-BI and Analytics

Absa Bank Kenya PLC

Oct 2022- Present

• Design and refine reports and dashboards to solve business questions/use cases using bank approved solutions.
• Manage business intelligence projects using agile solutions to deliver value to stakeholders.
• Participate in business initiatives to provide insights on opportunities for automation and enhanced data use.
• Work with BI Developers to develop complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results.
• Work with BI Developers to ensure business reports and dashboards are accurate in line with changing business needs.
• Undertake research and development and actively challenge status quo with ideas to improve operations and existing solutions deployed by colleagues
• Provide structures for users to test the analytics solutions before deploying to production.
• Respond to business ad-hoc data requests using bank selected tools.
• Transform disparate datasets into usable artefacts for end users.
• Model and submit merchant/card campaigns and appropriate business cases for approval and implementation.
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.

Relationship Manager-Acquiring

Absa Bank Kenya PLC

Kisumu Branch-Kenya

July 2019- Present

• Acquisition of new POS business customers and managing the existing portfolio of Key/Retail Merchants. Ensure activation / retention of merchants, Grow market share and wallet share.
• Business development with Retail Branches & other internal channels to ensure portfolio penetration of POS.
• Proactively create and develop business relationships with companies
• Build close working relationships with other internal teams, external key business influencers to create business opportunities
• Implement activities to deliver value added products and services, generating increased income and revenue from existing merchants
• Negotiate pricing and contracts with customers, engaging line managers at senior management or director level if called for towards the achievement of business objectives.
• Make sound commercial judgments to retain and fully develop customer base

Business Intelligence Analyst & Campaigns Champion -Acquiring

Absa Bank Kenya PLC

Kisumu Branch-Kenya

July 2019- October 2022

• Generate and circulate daily, weekly, and monthly merchant turnover MI.
• Development and circulation of monthly review decks for high level decision making
• Model and submit merchant campaigns and appropriate business cases for approval and implementation.
• Prepare and track all MI reports for interim and long-term decision-making.
• Work with chief Data Office teams to design and automate critical reports on Tableau, SSRS and Power BI.
• Work within the multidisciplinary teams including data engineers, data scientists, product managers, agile delivery managers, to scope, plan and deliver data driven insights.
• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.

Sales Manager-Acquiring

Barclays Bank Kenya LTD

Bishop Gate, 5th Ngong Avenue-Nairobi

July 2018- June 2019

• Manage and direct a sales force to achieve sales and profit goals in the country. 
• Design and recommend sales programs for the merchant card department and set short and long-term sales strategies.
• Support SME and other customer facing teams in fast tracking and delivering POS terminals for new merchant applications.
• Drive merchant acquisition, development, and retention by creating focused efforts to build and communicate compelling offerings to merchants
• Assist to develop, execute, and optimize communications strategy to raise product awareness and acceptance

Hybrid Leads Generator

Barclays Bank Kenya LTD

Warsan Plaza-Garissa

March 2016- June 2018

• Selling Retail Banking products and services to ensure sustainable business growth
• Actively take part in sales activities organized by the Bank to acquire business
• Offer excellent customer experience while interacting with customers on different channels
• Gather feedback from customers on Bank products and their experience to seek improvement
• Daily sharing of business acquisition reports
• Continuously seek to deepen knowledge on the Bank’s offering and the Industry trends

Network engineer and Front-end web developer

Tidings Technologies-Garissa

August 2015-January 2017

• Use markup languages like HTML, CSS, jQuery to create user-friendly web pages.
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency.
• Optimize applications for maximum speed
• Maintaining computer networks including mainframes, VPNs, routers, and other physical hardware for various clients
• Creating firewalls and updating virus protection software and data security systems for clients to keep data and communications protected.
• Troubleshooting, resolving, and communicating networking issues to other employees and management.
• Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
• Commercial Installation of network systems such as Wi-Fi, closed-circuit television cameras among others for clients to enhance premise security. 

Jomo Kenyatta University of Agriculture and Technology

M.Sc.  Computer Systems

2018-2023

Artificial Intelligence, Web Engineering, Machine Learning, Network Systems administration, Advanced Database Systems, Management Information Systems

Thesis Title: Hidden Markov Model for cardholder purchasing pattern prediction.

Thesis status: Ongoing (Progress Stage)

Jomo Kenyatta University of Agriculture and Technology

BSc. Information Technology

2012-2016

Database Systems, Web application Development, Computer networks administration, database administration, IT Systems analysis, Data structures and algorithms etc.

Project Title: Application of cloud computing for University course management system.

Grade: First Class Honors.

Pinyowacho Secondary School

KCSE: 2008-2011

High School Education-Kenya Certificate of Secondary Education

Grade: 79/84, A-

Rombe Primary School

KCPE:1999-2007

Primary School Education-Kenya Certificate of Primary Education

Grade: 380/500 Marks