javiar ikehe

Analytical, detail-oriented and organized data transcriber with significant training in word-
processing and spreadsheet management. Personal team player with exceptional customer

service abilities.
To uphold utmost level of ethics, tolerance, creativity and efficiency to improve quality of life in
the course of service delivery. As well, working with an organization that offers me a
consistently positive atmosphere to learn and keep up with new technologies.

PRIL TO DECEMBER 2022 GET CASH CAPITAL LIMITED POSITION: CUSTOMER SUPPORT Responsibilities  Maintaining a retention rate of 90% of the existing customers  Keeping all customers and company information confidential at all times  Monitoring new and existing portfolio and management of delinquency  Ensure that all documents required are genuine and complete before recommending a customer to be issued a loan.  Maintain low PAR ration (below 3 %) AUGUST 2021 – DEC 2021 KENYA YOUTH EMPLOYMENT OPPORTUNITY (KYEOP) POSITION: DATA CLERK ATTACHEE Responsibilities  Monitored database updates and verified for correctness  Invoice receiving and recording  File documenting and verification of data files prior to entry for data accuracy  Scanned documents and saved in database to keep records of essential organizational information.  Kept optimal quality levels to prevent critical errors and support team performance targets.  Organized, sorted and checked input data against original documents.  Added documents to file records and created new records to support file needs success example Processed 133,537 beneficiary records within one week following a marathon processing task for upcoming technical exams in Kenya. Maintained accuracy above 99% and organized data reducing redundancy by 60%. APRIL 2020 – OCTOBER 2020 THREEBIT SOLUTION CYBER POSITION : RETAIL SALER Responsibilities  Issued receipts and processed refunds, credits or exchanges.  Logged reports, expenses, receipts and sales documents into digital database.  Issued receipts and processed refunds,  Informed customers of current store promotions to encourage purchase.  Stock merchandise, clearly labelling, arranging according to size & color and arranging merchandize in attractive display to drive sales.  Informed customers of current store promotions to encourage additional sales purchases

AUGUST 2017 – JULY 2021 SOUTH EASTERN KENYA UNIVERSITY Bachelor of Science in Economics and Statistics. APRIL 2017 – JUNE 2017 NEW WORLD COMPETECH INSTITUTE Certificate in Computer Applications FEB 2013 – DEC 2016 ST JOSEPHS NALONDO BOYS HIGH SCHOOL Kenya Certificate of Secondary Education JANUARY 2003 – NOVEMBER 2012 ST PETERS LURENDE PRIMARY SCHOOL Kenya Certificate of Primary Education