Janeth Jerotich

School administrator, Kapu Chapel Children Center : July 2020 to June 2022-Ensuring curriculum standards are met and to oversee general school operations, handling school budget and finances, manage and operate school computers.

Part time lecturer,, Moi university Nairobi campus: January 2021-April 2022- lesson planning and execution, preparation and administration of assessment test, providing counselling services to the students.

Account Manager | Gilchery Skiptrace Limited | June 2018 to June 2020-

• Provided a link between the client and the debtor by engaging the debtors to timely make the payments/service their loan as well as providing a timely report to the client. 
• Actively managed daily and future tasks to meet quality and productivity outcomes at the same time ensuring exceptional customer-client service levels. 
• Created and sustained a service culture that delivers high quality, efficient and effective Recovery services. 
• Developed best practice recovery approaches to facilitate high returns and satisfactory results. 
• Demonstrated awareness of relevant commercial and socio-economic factors and influences when making claims management decisions and recommendations. 
• Coordinated with team members and developed strategies to improve the collection process. 

Office Assistant | Pacific Realty Investment | May 2014 - August 2015-

• Maintained records of all the prospective clients and ensured that all records and files were well kept. 
• Assisted in resolving customer follow up requests and maintained the highest level of online/offline inquiry customer support. 
• Printed, dispatched and scanned files and documents and ensured they were well kept. 
• Data backup, recovery, restoration and computer formatting. 
• Updated databases with confidential and relevant information. 

Registry Intern | City Inspectorate, Nairobi County | January - March 2014-

• Managed all the incoming files and memos. 
• Sorted and numbered memos/letters according to their specification. 
• Ensured all files were well marked and named according to the folio number. 
• Dispatched all the received memos and letters to the relevant personnel for further action. 
• Drafted warning, show cause, surcharging and dismissal letters before forwarding them to relevant person for further action.
• Received and recorded leave passes application before forwarding them to the human resource for approval/ dismissal.

• Bachelor of Science in Financial Economics, Moi University, 2017 - 2019.
• Diploma in Business Management, Kenya Institute of Management, 2010 – 2013.
• Kenya Certificate of Secondary Education (K.C.S.E), Grade C+ (Plus), Fr. Mair Girls High School, 2003 - 2006.