Janet Kawinzi

My name is Janet Kawinzi. I have a strong background in customer service with a passion for helping people. I have worked as a customer representative where i honored my communication skills, problem-solving abilities, and keen attention to detail.

I believe in actively listening to customers to understand their needs and provide tailored solutions. i am skilled at de-escalating tense situations and ensuring that customers leave the interaction feeling satisfied and valued.

I possess very strong verbal and written communication skills, which have allowed me to effectively communicate complex information to customers and provide clear instructions. I am also adept at quickly identifying and resolving issues, often going above and beyond to exceed customer expectations.

I am particularly excited about this position. I believe my skills and experience align well with your customer-oriented values. in summary my expirience, skills and passion for customer serveice make me confident in my ability to excel in this role. I am excited about the prospect of joining your team and making a positive impact on the customer experience.

I worked at FORMULA 1 GARAGE from Jan. 2021 – Feb. 2023 
Position: Admin Assistant
 

2013 to 2016 : Mt. Kenya University

Bachelor of Business Management

Marketing Option