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James Makanga

James Makanga

Customer Service Expert
Nairobi, Nairobi Area
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About James Makanga:

I am a film enthusiast. That has been my passion. I have studied and am continuing cinematography and film production which has sharpened my script writing ability. Beyond that my first job and profession was customer service beginning as a representative at CCI Kenya. In a years time I was able to transition and add roles like sales and reservations representative. After 2 years working in the CSR role I joined Emaar Consult Limited as a real estate advisor where I did real estate sales for off plan apartments and property management for 3 months. I am skilled in customer Service, customer experience and sales. I do have a decent business accumen and I thrive in a fast pace environment. I believe it will be a win win situation for you to hire me because I am result oriented and money motivated at the same time having the experience and expertise to get the job done. I hope you consider my application and I look forward to hearing from you.

Experience

  • 2022 January to 2022 March Real estate advisor and sales executive at Emaar Consult Ltd.
  • 2019 March to 2021 November Customer Service Expert at CCI Kenya both local and international accounts. Delinquency agent for d.light. Registrations agent. Customer Service and customer experience representative.
  • 2017 January to March Delivery Associate at Jumia Kenya.

Education

  • 2018 - 2022 Diploma in Videography and Script Writing at Africa Digital Media Institute.
  • 2018 Certificate in Multimedia at Africa Digital Media Institute.

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