JAMES GIKUNJU GICHOHI
Technology / Internet
Services offered
A highly motivated IT professional with hands-on experience in IT support, web development, graphic design, and document management. Skilled in troubleshooting, system maintenance, website creation, and document organization.Passionate about using technology to enhance operational processes and user experiences, with a commitment to continuous learning and contributing to organizational success through innovation and collaboration.
Experience
Longdeal Link Nairobi-Kenya 2024 - 2025
IT Technician
- System Maintenance and Troubleshooting
- Network Setup and Support
- User Support and Training
- Data Backup and Recovery
- Security Management
Hotdot Cyber Nairobi-Kenya Feb 2023-Jan 2024
Cyber Attendant
- Assisting customers with computer usage, internet access, and graphic design software.
- Monitoring and maintaining the functionality of computers, internet connections, and design tools.
- Providing technical support for software, hardware issues, and design-related queries.
- Managing and maintaining the cleanliness and organization of the cyber café
- Assisting customers with graphic design tasks, creating custom designs, and offering design advice.
- Operating photocopying and printing machines, ensuring quality output for customers.
- Helping customers with online applications, including filling out forms and submitting documents.
- Managing document printing, scanning, and storage for customers’ needs.
- Organizing and maintaining customer records and documentation, ensuring accuracy and confidentiality.
Education
KCA University Jan 2024- Present
Information Technology
International Youth Fellowship June 2024- Aug 2024
Certificate in Graphics Design
Hotdot Technologies Jan 2023- feb 2023
Certificate in Computer Packages
Othayas Boys High School 2018-2021
Kenya Certificate of Secondary Education
Mukarara Junior Academy 2006-2017
Kenya Certificate of Primary Education
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