Jackline Chepkemoi

.
Accomplished leader with a record of achievement in branch banking combined with delivery of excellent customer 
service. I have a strong capacity to lead teams and collaborate with all support businesses and functions to devise 
and deliver customer service and experience strategies. I am a highly motivated individual with strong interpersonal 
skills and a learner

Worked in broad range of branch roles such as cash, sales, custody, enquiries and customer service.
2. Managed and maintained customer records to ensure compliance with regulatory standards, Anti-Money
Laundering, Know Your Customer Policy and other internal policies of the Bank
3. Collaborated with branch teams and other Bank Departments to devise and implement customer service 
strategies and initiatives. 
4. Worked in broad range of branch roles such as cash, sales, custody, enquiries and customer service.
5. Managed and maintained customer records to ensure compliance with regulatory standards, Anti-Money 
Laundering, Know Your Customer Policy and other internal policies of the Bank.
6. Collaborated with branch teams and other Bank Departments to devise and implement customer service 
strategies and initiati

QUALIFICATIONS AND PROFESSIONAL DEVELOPMENT 
Area of Learning 
Bachelor of science in horticulture.

Provider
Meru university 
Year
2013-2017