
Jackline Awuor
Banking / Loans
About Jackline Awuor:
I am a certified public accountant and i also have a Diploma in Accounting technician.
Have worked with IDEON LIMITED as a Debt Collector Agent whereby my responsibilities included;
- Identify customers with outstanding debts.
- Contact and track debtors, encouraging timely repayment.
- Handle customer questions, complaints, and inquiries.
- Create and implement debt collection courses of action.
- Negotiate specific payment plan arrangements with debtors.
While working at IDEON LIMITED, I gained several skills which includes
- Office and database software skills.
- Negotiation and conflict resolution skills.
- Speaking and listening skills.
- Multi-tasking and time management skills.
- Prioritization skills.
- Knowledge of relevant legal requirements.
- Ability to work independently.
- Attention to detail.
I am a excellent performer and by this I emerged as the best collection Agent at IDEON and I was also recognised by KASNEB as the top student in Management Accounting.
Lastly have done a short course in Work readiness, Negotiate and Communication to better my skills.
Experience
Have worked with IDEON LIMITED as a Debt Collector Agent whereby my responsibilities included;
- Identify customers with outstanding debts.
- Contact and track debtors, encouraging timely repayment.
- Handle customer questions, complaints, and inquiries.
- Create and implement debt collection courses of action.
- Negotiate specific payment plan arrangements with debtors.
While working at IDEON LIMITED, I gained several skills which includes
- Office and database software skills.
- Negotiation and conflict resolution skills.
- Speaking and listening skills.
- Multi-tasking and time management skills.
- Prioritization skills.
- Knowledge of relevant legal requirements.
- Ability to work independently.
- Attention to detail.
I am a excellent performer and by this I emerged as the best collection Agent at IDEON .
Education
I have a degree Associate's in Certified Public Accounting. Have also done a Diploma in Accounting Technician. I am an excellent performer as earlier this year I was recognised by KASNEB as the top student in Management Accounting
Lastly have done a short course in Work readiness, Negotiate and Communication to better my skills
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