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Jackline Awuor

Jackline Awuor

CPA jackline

Banking / Loans

Nairobi, Nairobi Area

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About Jackline Awuor:

I am a certified public accountant and i also have a Diploma in Accounting technician.

Have worked with IDEON LIMITED as a Debt Collector Agent whereby my responsibilities included;

  • Identify customers with outstanding debts.
  • Contact and track debtors, encouraging timely repayment.
  • Handle customer questions, complaints, and inquiries.
  • Create and implement debt collection courses of action.
  • Negotiate specific payment plan arrangements with debtors.

 While working at IDEON LIMITED, I gained several skills which includes 

  • Office and database software skills.
  • Negotiation and conflict resolution skills.
  • Speaking and listening skills.
  • Multi-tasking and time management skills.
  • Prioritization skills.
  • Knowledge of relevant legal requirements.
  • Ability to work independently.
  • Attention to detail.

I am a excellent performer and by  this I emerged as the best collection Agent at IDEON and I was also recognised by KASNEB as the top student in Management Accounting.

Lastly have done a short course in Work readiness, Negotiate and Communication to better my skills.

Experience

Have worked with IDEON LIMITED as a Debt Collector Agent whereby my responsibilities included;

  • Identify customers with outstanding debts.
  • Contact and track debtors, encouraging timely repayment.
  • Handle customer questions, complaints, and inquiries.
  • Create and implement debt collection courses of action.
  • Negotiate specific payment plan arrangements with debtors.

 While working at IDEON LIMITED, I gained several skills which includes 

  • Office and database software skills.
  • Negotiation and conflict resolution skills.
  • Speaking and listening skills.
  • Multi-tasking and time management skills.
  • Prioritization skills.
  • Knowledge of relevant legal requirements.
  • Ability to work independently.
  • Attention to detail.

I am a excellent performer and by  this I emerged as the best collection Agent at IDEON .

Education

I have a degree Associate's in Certified Public Accounting. Have also done a Diploma in Accounting Technician. I am an excellent performer as earlier this year I was  recognised by KASNEB as the top student in Management Accounting

Lastly have done a short course in Work readiness, Negotiate and Communication to better my skills

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