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Isah John

Isah John

Controller

Customer Service / Support

Nairobi, Nairobi Area

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About Isah John:

Experienced professional with a diverse background in teaching, administration, and ICT. Known for innovative thinking and problem-solving abilities. Strong communication skills and dedicated work ethic. Seeking opportunity in a forward-thinking organization to apply expertise in technology, education, and administration for mutual growth and success.

Experience

PROFESSIONAL EXPERIENCE

Controller

Realrace Security Services Limited January 2025- Present

  • Coordinated incident management, response, and tracking to ensure effective security operations.
  • Handled the main switchboard, directing incoming calls to the relevant departments promptly.
  • Monitored and recorded the daily attendance and movements of security personnel in the field.

Observed external security conditions and immediately reported any alarm triggers.

 

Enumerator

WorldVision Kenya | July 2024; December 2024

  • Conducted accurate data collection through household surveys and interviews.
  • Maintaining high standards of accuracy and compliance with World Vision’s guidelines.
  • Fostered trust and collaboration with community members to facilitate smooth data collection processes.

 

Teacher

Vethesita Palatial School | September 2023 – January 2025

  • Teach languages to students across various grades.
  • Supervise and mentor teaching and non-teaching staff.
  • Manage administrative duties including admissions and documentation.
  • Maintain efficient resource allocation and record management.

 

Intern

Procom Networking Solutions | November 2023 – December 2023

  • Installed, configured, and tested fiber and IP camera systems.
  • Conducted internet configuration and network troubleshooting.
  • Managed cabling infrastructure under supervision.

 

Polling Clerk

Independence Electoral Boundaries Commission (IEBC) | August 2022

  • Organized polling stations and processed voters efficiently.
  • Provided voter assistance and maintained order during elections.

 

Office Administrator (Attachment)

Maseno University Retirement Benefits Scheme (MURBS) | November 2021 – December 2021

  • Managed office hardware and network systems.
  • Maintained company and member records using MS Excel and other tools.
  • Conducted front office operations, including communication and support.

 

Cyber Attendant

Maurita Cyber | May 2020 – September 2020

  • Assisted clients with internet, government services, and technical support.
  • Troubleshoot hardware and software issues.
  • Handled sales of accessories and record-keeping.

Education

Bachelor of Arts in Kiswahili with Information Technology

Maseno University 2018 – 2022

Kenya Certificate of Secondary Education

St. Benedicts Ikutha Boys Secondary School  2014-2017

Kenya Certificate of Primary Education

Kaangungi Primary School,

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