isack mbugua

I am good in handling customer complaints and service 

i underwent my industrial attachment at Nairobi gallery where i gained the following experience
Customer Service & Communication – learned how to interact with visitors and provide clear, accurate information.

Tour Guiding & Interpretation – developed confidence in explaining historical, cultural, and natural heritage to diverse audiences.

Event & Exhibition Management – assisted in organizing exhibitions and maintaining gallery displays.

Administrative Skills – gained exposure to filing, record-keeping, and use of digital tools in daily operations.

Teamwork & Professional Conduct – learned to collaborate with colleagues and adapt to organizational culture.

diploma in tourism management 

Ahmed Shahame mwidani technical and training institute 2021 - 2024