Isaac Miheso

I am a dedicated customer service professional with a passion for providing exceptional support and ensuring a positive experience for every customer. Throughout my career, I've had the privilege of working in customer-facing roles, where I honed my ability to empathize, communicate, and resolve issues promptly.

What excites me most about customer service is the opportunity to interact with diverse individuals every day and make a positive impact on their experience with the company. I enjoy going above and beyond to exceed customer expectations and turn challenging situations into opportunities for growth.

I am eager to join a customer-centric organization, where I can utilize my skills and enthusiasm to contribute to the success of the team and create memorable experiences for valued customers.

November 2020-To date:Samasource Kenya

Role: Agent/Quality Analyst. 

November 2019-October 2020: Azen Services, under Colgate Categories

Role: Merchandiser

3rd February 2020-14th February 2020:Sama Source Digital Basics

Reward: Certificate In Artificial Intelligence 

Modules:AI, Web research,Work Readiness,Fire Training.

January 2018-May 2018:Jekan Computer College

Reward:Certificate In Computer studies

Modules:Computer Packages. 

2014-2017:  Langata Barracks Secondary School

Reward:Certificate of Secondary Education. 

2006-2013:   M. O. C  Primary School 

Reward:Certificate of Primary Education.