isaac gitau

I am an experienced IT professional with a strong background in both sales and technical support. My expertise lies in configuring, troubleshooting, and maintaining IT systems, while also excelling in customer relations and business development. I have a proven ability to translate technical solutions into business growth, driven by a passion for emerging technologies. I am committed to providing tailored solutions that meet client needs and foster long-term relationships.

I have diverse experience in both IT technical support and sales roles across various industries. My IT expertise includes configuring and troubleshooting computer systems, setting up networks, ensuring cybersecurity, and providing user guidance. In sales, I have successfully promoted and sold products, developed strong customer relationships, conducted market analysis, and consistently achieved sales targets. My roles have also involved working with backend developers, managing software workflows, and implementing responsive web solutions.

I hold a Diploma in Information Communication Technology (ICT) from NIBS Technical College, where I gained in-depth knowledge and skills in IT systems, networking, and software applications. Additionally, I earned a Certificate in Computer Studies from Dykaan College, becoming proficient in essential software tools such as Microsoft Excel, Word, PowerPoint, Access, Publisher, and DOS. I am also currently taking a part-time software development course, further expanding my technical expertise and staying current with industry advancements. My educational background, combined with ongoing learning, provides a strong foundation for my professional roles.