About Irene Shioni:
- Knowledge of hospitality industry practices and procedures
- Excellent customer service skills
- Ability to work effectively in a team
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Familiarity with common hospitality industry software and tools
- Excellent organizational and time management skills, ensuring smooth restaurant operations.
- Adaptability and ability to handle high-pressure situations with a focus on problem-solving.
- Attention to detail, maintaining high-quality standards in service and presentation.
Experience
- Assisting the restaurant manager in daily operations, overseeing front-of-house and back-of-house activities.
- Managing reservations and seating arrangements, optimizing table turnover, and enhancing the overall dining experience.
- Supervising to uphold high service standards, resulting in positive customer feedback.
- Conducting periodic quality checks to maintain food quality, cleanliness, and adherence to safety standards.
- Through the manager, I actively engage with customers, addressing their inquiries, and resolving any issues promptly and professionally.
- Collaborating with the culinary team to ensure efficient food preparation and timely delivery to customers.
- Taken through the budget forecast
- Taken through the organization’s legality
- Taken through necessary daily reports.
- Taken through Housekeeping and Laundry
- Barista Knowledge.
Education
Hospitality Management
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